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How to Train Katie Using Files or URLs

You can upload files or share links to help Katie learn more about your business.

Sharon Drelevich avatar
Written by Sharon Drelevich
Updated over 2 weeks ago
  1. Go to the Compass

    • Open the Compass section in Alta.

    • Click on Knowledge.

  2. Add Knowledge Sources

    • Click Add.

    • Choose whether to:

      • Upload a file (must be less than 2 MB), or

      • Add a URL.

  3. When Adding a URL

    • Enter the full, exact URL (including https:// and .com).

  4. Confirm Upload

    • Once added, the file or URL will appear in your knowledge list.

βœ… Katie will now use these files and URLs as part of her training to better understand your business.

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