Overview
Any company or prospect added to the DNC list will:
Be excluded from all campaigns
Not be contacted by the system
Be invisible to Katie and campaign workflows
How to Access the DNC List
From the main navigation menu, click Knowledge
Select DNC List
Adding Companies to the DNC List
Add a Company Manually
Navigate to the Companies section
Enter the company name / domain in the input field
Click to add the company to the DNC list
Adding Prospects to the DNC List
Option 1: Add a Prospect Manually
Go to the Prospects section
Enter the prospect details manually
Add the prospect to the DNC list
Option 2: Upload a Prospect List
In the Prospects section, select the option to upload a list
Upload your file containing prospect mailbox.
Confirm the upload
Uploading a Company Domain List
You can also upload a list of company domains to block entire organizations from being contacted.
Steps
Navigate to the Companies section
Select the option to upload a domain list
Upload your file containing company domains
Note: Make sure to upload only the domain and not the full website URL.
Correct example:
company.com
Incorrect example:https://www.company.com/about-us
Important Notes
The upload functionality is available for both companies and prospects
Any company or prospect added to the DNC list will automatically be excluded from all campaigns
DNC entries will not appear in Katie workflows or outreach activities
Best Practice
Regularly review and update your DNC list to ensure compliance and prevent outreach to restricted or unwanted prospects.