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How to Set Up the Workflow of Your Campaign

The workflow defines the sequence of outreach steps (emails, LinkedIn actions, calls) that Katie will follow in your campaign.

Sharon Drelevich avatar
Written by Sharon Drelevich
Updated over a week ago

Step 1: Create a Campaign

  1. Go to the Campaigns tab.

  2. Click Create Campaign.

  3. Select the source of your ICP and complete the details.

  4. Click Save and Continue.

Step 2: Pitch

  • You’ll land in the Pitch area.

  • Edit if needed, or click Save and Continue.

Step 3: Touchpoints (Workflow)

This is where you build your workflow.

Key Things to Know

  • Views:

    • List View: See all steps in a list.

    • Tree View: Recommended when using LinkedIn to better visualize the sequence.

  • Three-Dot Menu:

    • Save as Template – Save this workflow for reuse.

    • Global Instruction – Add instructions that apply to all steps in the workflow.

    • Send emails in one thread – Toggle ON if you want follow-up emails grouped under the same thread.

Adding Steps

  1. Click Add Step.

  2. Choose from:

    • Email (personalized or template)

    • LinkedIn (connection request, message, or like a post)

    • Call

  3. Adjust the wait time (days) between steps.

Editing Steps

  • To edit a step, click the three dots next to it and select Edit.

  • A window will pop up where you can adjust content and details.

πŸ’‘ To learn how to edit email steps, check the next video guide.

Step 4: Save and Continue

Once your workflow is complete and customized:

  • Click Save or Save and Continue to move to the next step (Setup).


βœ… Now your campaign has a structured workflow with the right sequence of touchpoints.

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