If you are not seeing the Katie extension in LinkedIn, or if the extension is stuck on the login screen, it is usually because third-party cookies are blocked in Chrome.

Katie needs third-party cookies to complete the login flow and connect properly inside LinkedIn. When third-party cookies are blocked, the extension may not be able to recognize your active session, which can prevent it from loading or logging in correctly.

To fix this, update your Chrome settings to allow third-party cookies, then refresh LinkedIn and try again.

Third-party cookies are cookies created by a domain that is different from the website you are currently visiting.

Some tools and browser extensions use third-party cookies to support:

For the Katie LinkedIn extension, third-party cookies help Chrome allow the extension to connect your Alta session with LinkedIn.

Open Google Chrome.

In the top-right corner, click the three-dot menu.

Then click Settings.

From the left-side menu, click Privacy and security.

Click Third-party cookies.

In some Chrome versions, this may appear under Cookies and other site data.

Google’s Chrome Help lists the desktop cookie settings under Settings → Privacy and security → Third-party cookies.

Select Allow third-party cookies.

This allows third-party cookies in Chrome and should allow the Katie extension to complete the login flow.

After updating the setting, go back to LinkedIn.

Refresh the page.

Then check whether the Katie extension appears and loads correctly.

If you do not want to allow third-party cookies for all websites, you can allow them only for LinkedIn.

Go to LinkedIn in Chrome.

Click the icon to the left of the LinkedIn URL in the address bar.

Depending on your Chrome version, this may appear as a lock icon, tune icon, or site controls icon.

Then click Site settings.

Find the cookies or third-party cookies setting.

Allow third-party cookies for LinkedIn.

Then refresh the page.

Google also notes that third-party cookies can be allowed from the address bar when they are blocked on a specific site.

If the extension is still stuck after allowing third-party cookies, try the following:

If you see a message that Chrome is managed by your organization, your company may control cookie settings.

In that case, contact your IT or security team and ask them to allow third-party cookies for the Katie extension and LinkedIn.

If the Katie extension does not appear in LinkedIn or gets stuck on the login screen, the most common reason is that third-party cookies are blocked in Chrome.

To fix this:

Once third-party cookies are allowed, the Katie extension should be able to complete the login flow and load correctly inside LinkedIn.