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How to Track Credit Usage in Alta (Organization Settings)

See exactly where your credits are going — by Campaign, Assistant, and Test Call — across This Month, This Quarter, or This Year.

Written by Katie Supporté

Summary

The Credit Usage page in Organization Settings shows you exactly where your plan's credits are being spent — broken down by Campaign, Assistant, and Test Call, with totals per Account. Use it when you want to see what's burning credits before you hit your plan limit.


Who this is for

Organization admins on a credit-metered plan who need to monitor consumption, attribute spend to specific campaigns or assistants, or export a usage report for finance.


Before you start

  • The Credit usage item only appears in the Organization Settings sidebar if your organization is on a credit-limited plan. If you don't see it, your plan doesn't meter credits and there's nothing to track here.

  • You also need to be inside Organization Settings — this is an org-level view, not an account-level one. If your org has multi-account enabled, the page rolls up usage across all accounts you can see.


Step 1 — Open the Credit Usage page

  1. Click your profile icon (top right) and choose Organization Settings, or navigate directly to /organization/settings/credit-usage.

  2. In the left sidebar, click Credit usage. The page header reads Credit Usage.

Shortcut: the small Credits progress bar in Alta's main sidebar (showing "X left") is clickable — it drops you straight onto this page. You'll also find a Credit usage button on the Plan & billing page.


Step 2 — Pick a date range

In the top-right of the table, use the date filter. There are exactly three options:

  • This Month (default)

  • This Quarter

  • This Year

The filter is required — there's no custom range and no "all time" option. Pick whichever bucket matches what you're trying to answer (e.g. "did we burn through this month's allotment?" vs "what did the quarter look like?").


Step 3 — Read the table

The table groups credit usage into a two-level tree:

  • Top level (group): the entity type — Campaign, Assistant, or Test Call.

  • Second level (rows): the individual entity names within that group.

Each row shows three columns:

  • Name — the campaign, assistant, or test call name (the wide left column).

  • Account — the Alta account the entity belongs to. Useful in multi-account orgs to see which team is consuming credits.

  • Credit usage — the total credits consumed by that entity in the selected date range (right-aligned number).

Groups are expanded by default to the first level, so you'll see the Campaign / Assistant / Test Call categories open with their items collapsed under them. Click a group row to expand or collapse.


Step 4 — Drill into a specific campaign or assistant

Click any leaf row to jump straight to that entity:

  • A Campaign row opens /campaigns/{id} — useful for spotting which step (LinkedIn messages? phone calls?) is driving the cost.

  • An Assistant row opens /assistants/{id}.

  • Test Call rows are not clickable — they're shown for completeness but don't have a destination page.


Step 5 — Search and export

The table toolbar gives you two tools:

  • Search — filter rows by name to find one campaign or assistant quickly in a long list.

  • Export — download the current view (after your date filter and search) as a file you can hand to finance or paste into a spreadsheet.


What counts as a credit

Each billable action consumes a fixed number of credits, charged to the entity (campaign or assistant) that triggered it:

  • Email sent — 1 credit

  • LinkedIn profile view — 1 credit

  • LinkedIn reaction — 2 credits

  • LinkedIn message sent — 5 credits

  • LinkedIn connection request — 5 credits

  • Person enrichment — 5 credits

  • Company enrichment — 5 credits

  • Phone call — 10 credits per minute

Pricing per action is fixed across plans. Your plan's monthly credit allotment is what changes between tiers — see Plan & billing for your current limit.


Tips and common pitfalls

  • The view is fixed at three date ranges. If you need a tighter window (say, "last 7 days") it isn't supported here — export to CSV and slice in a spreadsheet.

  • This page tracks consumption, not allotment. To see how much you have left vs your plan total, use the Credits progress bar in the main sidebar (red below 30%, orange below 60%, indigo above) or open Plan & billing.

  • The "Credit usage" sidebar item only appears if you're on a metered plan. If a teammate can't find it, double-check their plan — and that they're in Organization Settings, not Account Settings.

  • Multi-account orgs: the Account column is the easiest way to see which team is driving the bill. Sort by it before you go hunting for culprits.

  • Phone calls are the most expensive line item. At 10 credits per minute, a single 5-minute outbound call costs as much as 50 emails. If a campaign jumps in spend, look at its phone touchpoints first.

  • Test Calls are billed too. They show up under the "Test Call" group — handy if you're tuning a calling assistant and wondering where your credits went.

  • The page doesn't auto-refresh. Reload if you want to see a credit-burning action that just happened.


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