When to Rename a Step
You may want to rename a step to make the campaign easier to understand, especially when you have multiple touchpoints in the same workflow.
Step 1: Open the Campaign Touchpoints
Go to the campaign you want to edit.
Once inside the campaign, navigate to the Touchpoints section.
This is where you can view and manage the steps in your campaign flow.
Step 2: Select the Step You Want to Rename
Find the step you want to rename.
Click the three dots on that step to open the step options menu.
Step 3: Click Rename
From the options menu, click Rename.
A field will appear where you can enter a custom name for the step.
Step 4: Add the New Step Name
Type the name you want to use for the step.
For example:
First Message
Choose a name that clearly describes the purpose of the step.
Step 5: Save the New Name
After entering the new name, click Save.
The step will now appear with the updated name in your campaign flow.
Clear names make it easier for your team to review, edit, and understand the campaign structure.
